Why 360 Vantage

Life Sciences isn’t just our expertise, it’s our passion

The entire 360 Vantage team grew up in the Life Sciences industry… in pharmaceutical, biotech and medical device organizations. We used to customize CRM applications for the sales and marketing teams, spending our days diving into the detailed nuances of their unique business requirements and delivering innovative answers. It’s what we do, and it’s our passion.

The 360 Vantage difference

For clients that need more than an ‘off-the-shelf’ CRM solution to improve the productivity and efficiency of their sales and marketing teams, 360 Vantage delivers custom-fit applications and a full range of support services designed to meet the unique rules and requirements of the business.

Never over-featured or over-complicated, our applications deliver the ultimate in usability, giving sales, marketing and management  fast, intuitive, integrated access to mission-critical customer data anytime, anywhere, and from any kind of device (PDA, smart-phone, tablet, iPad, Mac/PC desktops and laptops). We stay razor-focused on becoming experts in the latest cloud and device technologies so clients can reap the business benefits of the newest advances without having to become experts themselves.

Our beliefs

• Great service matters. We’re known for responsive, clear, consistently stellar support that exceeds customer expectations more often than not. We work hard to make sure everyone in our company lives up to that reputation with every client interaction, every day.
• Our customers come first. They support our daily operations, which means we answer to them, not outside investors or the stock market.
• Useful is forever. Bells and whistles wear off, but usefulness never does. We build useful applications without over-thinking design, or over-featuring the code. Clients get only what they really need and use. No more, no less. Yes, it’s that simple.
• Technology is there to serve the business. Not the other way around. Customers shouldn’t be held hostage by inflexible, outdated or band-aid technology fixes. To really have technology help you be more productive, it should only be driven by the true business needs. Clients should be able to benefit from the latest and greatest technology without having to become the experts… that’s our job.
• Clarity is king. Jargon, buzzwords, industry lingo and over-exposed marketing-speak have no place at 360. We say what we mean, and we mean what we say.
• Applications users hate will fail. Our applications are intuitive. You’ll pick them up in minutes, and soon be using them daily – as second nature. We offer clients training so everyone using the application is working from the same information set and process.
• Thinking ahead always pays off. We plan the work, and work the plan. Customers know exactly what’s happening when and why. We head off potential landmines by planning ahead and communicating often.